#1: LMA (Lead, Manage, & Hold Accountable)

A primary role is to lead, manage, and hold team members accountable to fulfill their roles and achieve ministry goals. This role encompasses:

• Provide clear direction and vision to all team members.

• Provide necessary tools for team members to succeed (resources, training, technology, people, time, and attention).

• Ensure hyper clarity on team members' functions, roles, and expectations.

• Ensure teams have quarterly goals to align with the larger ministry objectives.

• Communicate clearly, effectively, and often.

• Set up proper meeting rhythms to help direct reports succeed in their roles.

• Ensure team alignment to Core Values.

• Hold quarterly coaching check-ins with each direct report to provide feedback and help team members improve their competency.

• Provide positive and negative feedback quickly (24 hours).

• Criticize in private, praise in public.

• Willingness and ability to hire, fire, review, reward, and recognize team members.

#2: Janitorial & Grounds Oversight

Cleanliness and hospitality are essential to a healthy ministry environment. This role encompasses:

• Managing janitorial staff and/or contractors to ensure all spaces are regularly cleaned and well-stocked.

• Creating and maintaining cleaning schedules for weekly services, ministry events, and special occasions.

• Conducting regular inspections to uphold cleanliness standards across all facilities.

• Ordering and organizing cleaning supplies and equipment.

• Responding to immediate or emergency cleaning needs with urgency and care.

• Overseeing the upkeep of church grounds, including landscaping, trash removal, and general outdoor cleanliness.

• Coordinating with landscaping vendors and ensuring the exterior of the property reflects the same excellence as the interior.

#3: Set Up & Tear Down

The Facilities Manager plays a crucial role in preparing physical spaces for gatherings and resetting them afterward. This role encompasses:

• Coordinating and executing setup and teardown for Sunday services, midweek ministries, and special events.

• Managing a system for receiving setup requests and ensuring they are fulfilled accurately and on time.

• Training and scheduling volunteers or part-time staff to assist with room transitions and furniture movement.

• Ensuring event spaces are clean, organized, and ready for use post-event.

#4: Facilities Usage Coordination

A streamlined system for room usage supports ministry effectiveness and campus stewardship. This role encompasses:

• Managing and approving requests for room usage by ministries, staff, and outside groups.

• Utilizing Planning Center Online (PCO) to receive, track, and communicate room reservations and setup needs.

• Ensuring booking processes in PCO are simple, accessible, and clearly communicated to staff and ministry leaders.

• Coordinating with ministry leaders to understand setup needs, room layouts, and technology requirements.

• Keeping track of the facility calendar in PCO to avoid conflicts and support seamless transitions between uses.

• Managing inventory of shared facility resources (e.g., tables, chairs, tech carts, hospitality items) and integrating these into setup requests in PCO where possible.

#5: Maintenance & Facility Care

Keeping the building and grounds in excellent condition reflects care for God’s house and the people who use it. This role encompasses:

• Conducting routine inspections to identify repair needs or facility concerns.

• Coordinating with vendors and contractors for building repairs, systems maintenance, and upgrades.

• Managing preventative maintenance schedules for HVAC, plumbing, electrical, and safety systems.

• Overseeing landscaping, parking lot care, and exterior cleanliness.

• Responding promptly to maintenance issues and work orders submitted by staff or ministries.