#1: LMA (Lead, Manage, & Hold Accountable)

A primary role is to lead, manage, and hold team members accountable to fulfill their roles and achieve ministry goals. This role encompasses:

• Provide leadership/staff oversight to our security team, benevolence team, facilities team, and administrative assistants.

• Provide clear direction and vision to all team members.

• Provide necessary tools for team members to succeed (resources, training, technology, people, time, and attention).

• Ensure hyper clarity on team members' functions, roles, and expectations.

• Ensure teams have quarterly goals to align with the larger ministry objectives.

• Communicate clearly, effectively, and often.

• Set up proper meeting rhythms to help direct reports succeed in their roles.

• Ensure team alignment to Core Values.

• Hold quarterly coaching check-ins with each direct report to provide feedback and help team members improve their competency.

• Provide positive and corrective feedback quickly (24 hours).

• Criticize in private, praise in public.

• Willingness and ability to hire, fire, review, reward, and recognize team members.

#2: Finance

The Administrator supports and manages the church’s financial processes in collaboration with the Bookkeeper and the Pastor of Ministry Development and Administration. Responsibilities include:

• Oversee systems and coordinate with external bookkeeper to process invoices, expense reimbursements, payments, and vendor AP/AR.

• Coordinate with the external bookkeeper to ensure accurate coding, documentation, and monthly closings.

• Maintain organized financial records and digital documentation.

• Prepare weekly, monthly, quarterly, and annual financial summaries for leadership as needed.

• Ensure financial processes follow established internal controls for protection, accuracy, and accountability.

• Oversee weekly deposit procedures (cash/check counting, recording, and delivery).

• Ensure year-end giving statement accuracy and distribution.

#3: Staff Resources

The Administrator manages tactical and procedural HR responsibilities to support a healthy and compliant staff environment. Responsibilities include:

• Coordinate new hire paperwork, systems access, workspace setup, and orientation.

• Maintain employee files and documentation.

• Assist leadership with scheduling, documentation, and system tracking for staff reviews.

• Administer enrollments, changes, renewals, and employee inquiries related to benefits (medical, dental, vision, life, retirement, etc.).

• Manage inventory of staff equipment (keys, fobs, laptops, devices, credit cards, etc.).

• Maintain sign-out logs and replacement procedures.

• Ensure required postings, labor law updates, mandated training, and policy documentation are current.

• Support handbook updates and distribution.

• Coordinate staff gatherings, celebrations, and culture-building moments.

• Track PTO requests, balances, and approvals.

#4: Operations

The Administrator ensures that weekly ministry operations, church-wide events, and systems run smoothly and support the broader mission of the church. Responsibilities include:

• Ensure Sunday operational excellence:

• Ensure facility readiness (rooms, signage, supplies, resets).

• Coordinate with security, hospitality, and facilities teams.

• Serve as point-of-contact for Sunday troubleshooting.

• Support planning and execution of Tier 1 church events with team (e.g., Easter, Christmas, Harvest Festival, etc.).

• Coordinate logistics, volunteers, room bookings, décor, and vendor needs.

• Maintain and update the master church calendar, coordinating ministry submissions and avoiding conflicts.

• Maintain certificates of insurance for tenants, events, and vendors and ensure appropriate coverage levels are documented and filed.

• Oversee Church Database System (Planning Center Online) and maintain data accuracy.

• Manage day-to-day communication with tenant(s).

• Oversee card/fob access permissions and distribution.

• Coordinate room bookings, scheduling, and conflict resolution.

• Process maintenance requests and communicate facility updates.

• Coordinate IT tickets, maintenance, inventory, and troubleshooting with MSP.

• Ensure staff systems and accounts are kept current.

• Maintain technology asset records.

• Oversee relationships, contracts, and service delivery for Security, Internet Service Provider (ISP), Utilities, Managed Service Provider (IT), and Additional key vendors as needed